Policies and Procedures

REGISTRATION
All class/event enrollment requests (Recreational Trial Class, Recreational Active Class, Make-up Class, Special Events, Parties) are submitted online through your GCG Parent Portal and are processed in the order they are received. You will receive a confirmation email after we process your request. If you do not receive a confirmation email, we did not receive your request. In this case, contact GCG. 

 

PAYMENT

Your child(ren)’s first class is called a Trial Class and it is FREE! At the end of the trial class, go to the Front Desk to complete the enrollment process and payment. Your initial enrollment payment secures your child in the class (until you make a change, such as a transfer or a drop). Please make your initial payment no later than the deadline of 7 pm the day following the Trial Class, either at our Front Desk or on your electronic device. If payment is not received by the deadline, a new enrollment request will be required in a class that has openings. After your initial payment, subsequent payments are due on the 15th of each month through GCG’s auto-pay system.  To have your monthly payments processed through the auto-pay system, your charge card is required to be stored in your GCG Customer Portal.

REGISTRATION FEE

The GCG Annual Registration/Maintenance fee is $42 for the first student, $30 for the second student, and $0 for additional students in your family. The maximum annual registration fee per family is $72. The Annual Registration/Maintenance Fee will be charged when you register and make your initial payment for classes. It is then due annually on each student’s anniversary date. The registration fee is non-refundable.

 

DROP POLICY
Once your child(ren) is/are registered in classes, their enrollment(s) and tuition charges will continue automatically. if you choose to discontinue their enrollment(s), you must submit a drop request at least 24 hours before the last class through your GCG Customer Portal. It will be processed by GCG and you will receive a confirmation email. Contact GCG if you do not receive your confirmation email.  It is the parent's responsibility to make sure a drop request is received by GCG to ensure charges and autopay processing are ceased.

MAKE-UP POLICY
Class students are allowed one make-up class per month. The make-up class must be taken in the same month as the absence.

If a scheduled make-up is missed without prior notice, the opportunity to make up for that absence is forfeited. We gladly make every effort to accommodate your make-up request, however, make-up classes are a courtesy, not a guarantee; therefore, GCG reserves the right to reschedule a make-up.

REGISTRATION
All class/event enrollment requests (Recreational Trial Class, Recreational Active Class, Make-up Class, Special Events, Parties) are submitted online through your GCG Parent Portal and processed in the order received. You will receive a confirmation email after we process your request. If you do not receive a confirmation email, we did not receive your request. In this case, contact GCG. 

 

PAYMENT

Your child(ren)’s first class is called a Trial Class and it is FREE! At the end of the trial class, go to the Front Desk to complete the enrollment process and payment. Your initial enrollment payment secures your child in the class (until you make a change, such as a transfer or a drop). Please make your initial payment no later than the deadline of 7 pm the day following the Trial Class, either at our Front Desk or on your electronic device. If payment is not received by the deadline, a new enrollment request will be required in a class with openings. After your initial payment, subsequent payments are due on the 15th of each month through GCG’s auto-pay system.  To have your monthly payments processed through the auto-pay system, your charge card is required to be stored in your GCG Customer Portal.

REGISTRATION FEE

The GCG Annual Registration/Maintenance fee is $42 for the first student, $30 for the second student, and $0 for additional students in your family. The maximum annual registration fee per family is $72. The Annual Registration/Maintenance Fee will be charged when you register and make your initial payment for classes. It is then due annually on each student’s anniversary date. The registration fee is non-refundable.

 

DROP POLICY
Once your child(ren) is/are registered in classes, their enrollment(s) and tuition charges will continue automatically. if you choose to discontinue their enrollment(s), you must submit a drop request at least 24 hours before the last class through your GCG Customer Portal. GCG will process it and you will receive a confirmation email. Contact GCG if you do not receive your confirmation email.  It is the parent's responsibility to make sure a drop request is received by GCG to ensure charges and autopay processing are ceased.

MAKE-UP POLICY
Class students are allowed one make-up class per month. The make-up class must be taken in the same month as the absence.

If a scheduled make-up is missed without prior notice, the opportunity to make up for that absence is forfeited. We gladly make every effort to accommodate your make-up request, however, make-up classes are a courtesy, not a guarantee; therefore, GCG reserves the right to reschedule a make-up.